The COVID-19 pandemic has made all levels of government radically change how they operate. From shifting their workforce to telework to delivering government services digitally, Federal, state, and local governments have had to pivot the way they work, while still delivering on their mission.

Every year the National Association of State Chief Information Officers (NASCIO) releases its top 10 technology priorities. On May 28, NACIO released a white paper describing what it is calling the Four Forces Model. The Model highlights the forces – political forces, customer forces, market forces, and inertial forces – that impact how CIOs do […]

As the COVID-19 coronavirus continues to change daily life, both the public and private sectors have stepped up with tech innovations to ease the transition and save lives. The speed of these innovations, however, seemingly outpace our ability to keep up with what new tech is available.

The Department of Labor (DOL) is planning to reauthorize data collection for the Unemployment Insurance (UI) IT Modernization Pre-Implementation Planning checklist, which states use before “going live” with a new UI Benefits and/or tax system.

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