Natural Bridge State Park in Virginia has become the first state park in the country to install the RightHear Accessibility system which improves inclusivity and accessibility for people who are blind or have low vision.

With the new RightHear system, park visitors can access audio instructions and directions through their smartphones, guiding them to key points along the trail, like the 200-foot-tall Natural Bridge. The information can be delivered in up to 26 languages, ensuring that the solution meets the needs of the diverse and cosmopolitan nature of Natural Bridge State Park.

“We are proud to lead the way in accessibility by becoming the first state park system in the U.S. to offer RightHear for our guests,” said Virginia State Parks Director Melissa Baker. “This innovative technology ensures that all visitors to Natural Bridge State Park, regardless of their visual abilities, can experience the wonder of the Natural Bridge. We are committed to making our parks welcoming and inclusive destinations for everyone.”

Key features of the RightHear system at Natural Bridge State Park include:

  • Real-time audio assistance: The RightHear mobile app provides users with real-time audio guidance and information about the Bridge, visitor center and other areas of the park.
  • Orientation assistance: Users can acquire better orientation, receive audio descriptions about their surroundings and easily locate important areas, enhancing their overall experience and independence.
  • Event and service information: The RightHear system is capable of delivering detailed information about upcoming events and any relevant announcements, ensuring that everyone is well-informed when they arrive at the park.

“At Natural Bridge, we believe that everyone should have equal access to the park,” said Park Manager Jim Jones. “With the installation of RightHear, we are taking a significant stride toward creating an inclusive environment where all guests, including those who are blind or low vision, can enjoy their visit. The implementation of the RightHear system aligns with our ongoing dedication to social responsibility and community engagement. As a beacon of inclusivity in the heart of Rockbridge County, we continue to set an example for businesses across the state and beyond.”

The installation of RightHear at Natural Bridge State Park was funded by the Friends of Natural Bridge State Park and the Rockbridge Community Health Foundation.

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Kate Polit
Kate Polit
Kate Polit is MeriTalk SLG's Assistant Copy & Production Editor, covering Cybersecurity, Education, Homeland Security, Veterans Affairs
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