Research firm Gartner has released its 2018 Hype Cycle for Emerging Technologies report, which found technologies like artificial intelligence platform as a service, blockchain for data security, and quantum computing reaching the peak of inflated expectations, while technologies such as mixed reality and blockchain were on the downswing of excitement.

Frozen in place by isolated IT management systems and spreadsheets for cataloging data, public sector technology buyers are now stepping out of the cold.