The Delaware Office of Supplier Diversity (OSD) has launched a new online portal to streamline the application process for diverse business and small business certifications.

OSD, which is part of the Delaware Division of Small Business (DSB), is tasked with enhancing economic opportunities for the diverse and small business communities through certifications, advocacy, and other services including training and support for doing business with the state.

The new portal – which can be accessed at de.gov/osd – will make it easier for business owners to submit application materials and information. Prior to launching the new portal, applicants had to submit paper copies to OSD for consideration. The new system also will capture additional data to allow for more accurate reporting on the state’s certified vendors.

“A big emphasis for our team is creating a more user-friendly experience when interacting with government. The launch of this new online portal addresses that head on,” said DSB Director CJ Bell. “I really want to commend Director White for leading this effort and look forward to identifying additional ways to service small businesses throughout our state.”

OSD worked with Coolsoft to develop the portal, and with both Coolsoft and Delaware’s Department of Information Technology to implement the project.

“DTI is incredibly proud to partner with the Office of Supplier Diversity in creating a modern, user-friendly platform that will enhance the online experience for all who engage with the Certification Application Portal,” said DTI Chief Information Officer Greg Lane. “This collaboration showcases the power of teamwork and innovation in delivering online services that benefit Delaware’s employees, residents, and businesses.”

OSD offers two types of certifications – the Diverse Business Certification and the Small Business Focus Certification. OSD said that obtaining an OSD certification helps increase a company’s visibility among state agencies and other prospective clients, documents a firm’s status as a certified diverse and/or small business, and enhances a firm’s competitive advantage.

“This is an exciting day for OSD and our vendor community,” said OSD Director Shavonne White. “I’ve heard from small business owners for years that they wish our application process was automated, and now I’m thrilled to let them know we heard them and to be able to give them this tool. We should be exploring any opportunity that can make it easier for businesses to become certified and advance their opportunities to obtain contracts with the state.”

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Kate Polit
Kate Polit
Kate Polit is MeriTalk SLG's Assistant Copy & Production Editor, covering Cybersecurity, Education, Homeland Security, Veterans Affairs
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