Effectively managing the technology needs of more than 5,000 city employees, including employees that utilize technology in the field, requires the right combination of people, processes and technology. Business Systems Manager Dusty Borchardt said Oklahoma City has a top-notch IT team and well-defined processes, but the city government lacked an IT Service Management (ITSM) platform that would allow it to become a fully mature IT organization – that is, until they discovered TeamDynamix.

Effectively managing the technology needs of more than 5,000 city employees, including employees that utilize technology in the field, requires the right combination of people, processes, and technology. 

The FBI has launched a campaign to improve industry reporting to its Internet Crime Compliant Center (IC3) in major cities across the United States. “IC3 is often the first piece of the investigative puzzle. We receive victim complaints and then analyze, aggregate, and exploit those complaints to provide law enforcement with comprehensive reports that can […]