State and local government IT leaders delivered relatively optimistic forecasts for the role of technology and the ability of government to deliver better services in a post-pandemic environment during a panel discussion June 15 at e.Republic’s virtual State of GovTech 2021 conference.

The state and local government IT services market has finally reached its “app store moment,” thanks in part to the demands of the coronavirus pandemic and the need to improve service delivery and experience for citizens – and the government workforces that provide them.