State and local government IT spending in the United States is projected to total near $120 billion in 2021 – up about 10 percent on a year-over-year basis – and rising to $122 billion in 2022, according to figures published by Government Technology earlier this month.

The state and local government IT services market has finally reached its “app store moment,” thanks in part to the demands of the coronavirus pandemic and the need to improve service delivery and experience for citizens – and the government workforces that provide them.